Elia Chiropractic collects majority of your personal information when you contact us directly, by phone, email, fax, letter, via the Elia Chiropractic website, or during your visit at Elia Chiropractic, and any registration you make to receive information, including via email newsletter sign up. As well as collecting information directly from you, there may be occasions when we collect information about you from a third party.
The personal information which Elia Chiropractic collects and holds includes but is not limited to: your name, address, email address, gender, date of birth, occupation, contact information, emergency contact information, your health care professional, medical and personal history, billing and purchase history.
Other items may also be collected such as; family family details including partners name and contact details, children’s names and ages, your medical history where you personally advised during your discussions with Elia Chiropractic or via your referring health care professional at your approval, your business details if relevant through delivery details, as a supplier or health care professional, previous competitor products use collected by personal discussions not obtained by a third party, details of the items ordered or purchased at Elia Chiropractic.
Patient information is stored electronically on a secure server within the Elia Chiropractic premise, as a back up to the paper copy. Sensitive payment information such as credit card details are not stored either manually or electronically.
On consultation with Elia Chiropractic paper-based documents are completed by each patient, independent of the health practitioner, if they are over the age of 18 and of sound mind to do so. If an interpreter, or clarification is required to complete the form to the best of their understanding, the patient is to notify the health practitioner as early as practically possible. If the patient is under the age of 18, their legal guardian is to provide the information, with the minor’s consent.
Should the health practitioner require further clarification of information offered by the patient, with patient consent, clarification will be sought from their doctor or other health professional.
Elia Chiropractic will only disclose information in accordance with the Privacy Act. This means personal information may be disclosed:
The patient’s medical and personal information obtained by Elia Chiropractic will not be disclosed for direct marketing purposes or to any overseas recipients.
The information contained in this website is for general information purposes only. While we endeavour to keep the information up to date and correct, Elia Chiropractic is not responsible for any errors or omissions, makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any results obtained from the use of this information is not the responsibility of Elia Chiropractic. It is recommended you consult your Chiropractor or other health care professional of your choice for individual advice.
In no event will Elia Chiropractic, partners, agents or employees thereof be liable for any decision made or action taken resulting in loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from your use, or misuse, of this website or the information being inaccurate or incomplete in any way, even if advised of the possibility of such damages.
Certain links in this website connect to other websites maintained by third parties over whom Elia Chiropractic has no control. Elia Chiropractic makes no representations as to the accuracy or any other aspect of information contained in other websites. The inclusion of any links on the Elia Chiropractic website does not imply a recommendation or endorse the views expressed within.
Every effort is made to keep the website up and running smoothly. However, Elia Chiropractic takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.