Privacy Policy

Elia Chiropractic collects majority of your personal information when you contact us directly, by phone, email, fax, letter, via the Elia Chiropractic website, or during your visit at Elia Chiropractic, and any registration you make to receive information, including via email newsletter sign up. As well as collecting information directly from you, there may be occasions when we collect information about you from a third party.

The personal information which Elia Chiropractic collects and holds includes but is not limited to: your name, address, email address, gender, date of birth, occupation, contact information, emergency contact information, your health care professional, medical and personal history, billing and purchase history.

Other items may also be collected such as; family family details including partners name and contact details, children’s names and ages, your medical history where you personally advised during your discussions with Elia Chiropractic or via your referring health care professional at your approval, your business details if relevant through delivery details, as a supplier or health care professional, previous competitor products use collected by personal discussions not obtained by a third party, details of the items ordered or purchased at Elia Chiropractic.

Patient information is stored electronically on a secure server within the Elia Chiropractic premise, as a back up to the paper copy. Sensitive payment information such as credit card details are not stored either manually or electronically.

On consultation with Elia Chiropractic paper-based documents are completed by each patient, independent of the health practitioner, if they are over the age of 18 and of sound mind to do so. If an interpreter, or clarification is required to complete the form to the best of their understanding, the patient is to notify the health practitioner as early as practically possible. If the patient is under the age of 18, their legal guardian is to provide the information, with the minor’s consent.

Should the health practitioner require further clarification of information offered by the patient, with patient consent, clarification will be sought from their doctor or other health professional.

By providing Elia Chiropractic with personal information, you consent to that information being collected, used, disclosed and stored in accordance with this Privacy Policy.